RSPCA Mug

Returns and Refund Policy

We want you to be delighted with your purchase, but if you are not, you can return any item to us in its original condition within 14 days, from receipt of the goods. 

UK Standard Delivery

UK Standard delivery (arrives within 3-5 working days from receipt of order) 

• Standard Delivery is FREE when you spend £40 or above *  
• £4.00 for orders under £40 *
• Orders will be delivered Monday to Friday (excluding Bank and Public holidays)

• Please note, free shipping doesn't apply on orders of cat litter due to the weight of these items, shipping for these is £7, plus any standard delivery charge

Last date to place orders to receive by Christmas is 2PM, Wednesday 18th December

Please note the Isle of Man and Channel Islands are not part of the UK.

At the RSPCA, we believe all animals deserve our kindness. Whether they live in homes, farms, labs, or in the wild. We speak up for them, protect them, rescue and care for them.

When you make a purchase, you're directly supporting us in changing the lives for animals who need us the most.

Here are just a few of the ways the RSPCA helps animals:

• Rescuing animals: We investigate cruelty and neglect, and rescue animals when they need us most.
• Rehoming animals: We provide shelter, food, and medical care for animals in our centres and work tirelessly to find them loving forever homes.
• Campaigning for change: We've been fighting for better animal welfare laws for over 200 years!
• Improving farming practices: We work with industries to end cruel practices and promote higher welfare standards through initiatives like RSPCA Assured.
• Educating the public: We help people understand the connection between animals and humans, inspiring everyone to create a kinder world for animals.